Samsung Care Plus


Life happens but Samsung Care+
has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy phone. You’ll stay protected beyond the standard warranty, with coverage for all accidental damage for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

Samsung Care Plus

Here’s what’s covered

Here is what's covered in Samsung Care plus

How is it better than the warranty?


Basic Manufacturing Warranty Covers:

Phone Breakdown

1-year battery warranty

Remote diagnostics and setup

Walk-in for same-day repairs at 24 locations

Phone health check and lifetime customer support


Samsung Care+ covers:

Available to buy within 30 days of purchase

Screen Protection - Covers front screen damage for 1 year.

Accidental Damage & Liquid Damage - Covers accidental front & back screen damage &   liquid damage for up to 2 years. 

Does not cover:


Cosmetic damage

Deliberate damage

Loss of the product

Lack of reasonable care.

Damages due to normal wear and tear.


How to claim your benefits with Samsung Care+

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Customer Service.

Claims and Support

Make a claim by calling the hotline below. All you need is your 15-digit IMEI number.
Find it by entering *#06# on the phone's call screen or by going into the about phone section of the settings menu.

UAE Tel: 800-7267864

It’s easy to find your IMEI number

To make a claim or check your coverage, you’ll need your 15-digit IMEI number ready. Here’s how to find it: 


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