How to Check Samsung Phone Warranty: A Complete Guide
Wondering if your Samsung Galaxy phone is still covered under warranty? Whether you're dealing with a hardware issue, battery concerns, or a software problem, checking your warranty status before booking a repair could save you both time and money.
The good news is that Samsung makes it easy to verify your device's warranty. In this guide, we'll show you how to check Samsung warranty details, where to find your device information, and what your warranty typically covers.
Why It's Important to Check Your Samsung Warranty
Samsung's manufacturer warranty covers eligible hardware defects and manufacturing faults, giving you peace of mind if something goes wrong during the warranty period.
Knowing how to check your Samsung phone warranty can help you:
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Find out if you're eligible for free repairs
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Avoid paying for issues covered under warranty
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Check the remaining warranty on a used Samsung phone
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Plan for repairs or upgrades if your warranty has expired
Keep in mind that accidental damage, liquid damage beyond your device's IP rating, and repairs carried out by unauthorised service centres are generally not covered under the standard warranty.
Find Your IMEI Number First
Before checking your warranty status, you'll need your phone's IMEI number or serial number.
You can find it by:
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Going to Settings > About Phone
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Dialling *#06# in the Phone app
Once you have your IMEI, you're ready to check your warranty.
Method 1: Check Your Warranty Online
The quickest way to check your Samsung smartphone warranty is through Samsung's official support website.
Step 1: Visit Samsung's Warranty Page
Open your web browser and visit the official Samsung warranty or support page for your region.
Step 2: Enter Your IMEI or Serial Number
Type in your phone's 15-digit IMEI number or serial number.
Step 3: Complete the Verification
Complete the CAPTCHA or security verification if prompted.
Step 4: View Your Warranty Status
Once submitted, you'll be able to see:
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Warranty status
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Warranty start date
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Expiration date
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Device registration details
Method 2: Check Warranty Using Samsung Members
Most Galaxy devices come with the Samsung Members app, which also provides warranty and device information.
Step 1: Open Samsung Members
Launch the Samsung Members app. If it's not already installed, you can download it from the Galaxy Store.
Step 2: Sign In
Log in using the Samsung account linked to your device.
Step 3: Open the Support Section
Tap the Support tab at the bottom of the screen.
Step 4: View Your Registered Device
Select My Products to see your registered Galaxy device along with available warranty information.
Method 3: Check Your Purchase Receipt
If you purchased your Samsung phone from an authorised retailer such as MDS Mobile UAE, your invoice or purchase receipt can also help confirm your warranty. The warranty usually starts from the purchase date shown on your receipt.
Depending on the product and region, Samsung smartphones generally include a 12-month or 24-month manufacturer warranty. It's always a good idea to keep your invoice or digital receipt, as authorised service centres may request it when processing warranty claims.
What Does Samsung's Standard Warranty Cover?
Samsung's manufacturer warranty generally covers:
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Manufacturing defects
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Hardware failures
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Faulty components
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Factory-related issues
However, it typically does not cover:
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Accidental drops
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Cracked screens caused by impact
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Liquid damage outside the device's protection rating
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Damage caused by unauthorised repairs or modifications
Understanding your warranty helps you know what repairs may be covered before visiting a service centre.
What Is Samsung Care+?
If your manufacturer's warranty has expired, you may still have protection through Samsung Care+. Samsung Care+ is an optional protection plan that provides additional coverage beyond the standard warranty.
It may include protection for:
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Accidental screen damage
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Drops and physical damage
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Liquid damage
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Battery replacement (subject to eligibility)
How to Check Samsung Care+ Status
Open the Samsung Members app, tap Support, and look for an active Samsung Care+ subscription linked to your device.
Final Thoughts
Learning how to check Samsung warranty information can help you make informed decisions before paying for repairs or visiting a service centre. Whether you use Samsung's online warranty checker, the Samsung Members app, or your original purchase receipt, checking your coverage only takes a few minutes.
If your warranty has expired and you're considering an upgrade, our Samsung experts at MDS Mobile UAE can help you explore the latest Galaxy smartphones, genuine accessories, and Samsung Care+ options, so you can enjoy the latest features with added peace of mind.